Shopping Cart

Your cart is empty

Continue Shopping

Payment & Shipping Policy

 

Payment Method:

 

  • BillPlz Payment Gateway
  • Credit Cards (Mastercard & Visa)
  • Financial Process Exchange (FPX) 
  • Cash Bank-in
  • Online Instant Bank Fund Transfer (IBFT)

 

Credit Cards (Mastercard & Visa)

We accept Mastercard and Visa credit cards*. Your credit card information is secured and safeguarded when shopping at herv.my. All information are encrypted and sent through secured and protected channels. As we are engaging Mobile88 (iPay88) as our payment gateway, Mobile88 will be stated in your credit card statement.

 

* Not valid for cash only items.

 

NOTE:

Your payment will be processed by Mobile88.com. The name Mobile88.Com will appear on your credit card/ bank statement and you will also receive an email from Mobile88 as notification on this Transaction.

 

Financial Process Exchange (FPX)

We also accepts FPX payment method as it is an ideal payment solution for customers who do not own a credit card. All that is needed to make an online payment here is an online banking account *. Payment is directly linked and connected to the customer's specified online banking account. Transactions are usually instant and fast. Supporting banks include:

 

  • Bank Islam
  • CIMB
  • Hong Leong Bank
  • Maybank
  • Public Bank
  • RHB

 

Payments made before 12 noon will be processed on the same day, while payments made after 12 noon shall only be processed by herv.my on the next business day. Kindly take note that orders shall only be processed when payment is received.

 

For more details visit : www.meps.com.my

* Visit your local bank websites on how to enable your online banking service.

 

Cash Bank-in

You may bank-in cash or cheque into the selected bank account below:

 

Bank : MAYBANK

Account Name : HERV NATURAL PLT

Account No. : 562263534167

 

 

 

IMPORTANT:

Once you have successfully bank-in the amount, email the bank-in slip to sales@herv.my with the stated Order No. Please keep the bank-in slip as your proof of payment as we may ask for it any time in order to process your order and verification.

 

NOTE:

If you choose to email us when the payment is made, kindly provide the full details shown on the bank-in slip. We require you to provide the following : Branch Location, Date & Time, Transaction No., Amount. Also kindly provide the Order No (you can check this in your Order History in "My Account") and your Email.

 

 

 

Online Instant Bank Fund Transfer (IBFT)

For online banking user, kindly transfer the required amount to:

 

 

Bank : MAYBANK

Account Name : HERV NATURAL PLT

Account No. : 562263534167

 

NOTE:

When the payment is successfully made, please send us a Print Screen of the payment details page to sales@herv.my. Please keep a hard copy of the successful transaction information once the fund transfer is completed for future reference which may be needed for order payment verification by us anytime.

 

 

SHIPPING POLICY

Herv Natural PLT currently ships to the following countries:

 

  • Malaysia

 

We offer express shipping for all orders made in Herv Natural Online Store.

Orders are shipped on business days only (Monday-Friday, excluding Malaysia National holidays).

For in-stock items, depending on the shipping method you select, your order should ship within 2-5 business days after order verification and payment approval.

We use J&T Express (M) courier service

 

All shipments are processed in our Malaysia facility to both east and west Malaysia.

 

We do not deliver to P.O boxes

 

Orders will be processed and shipped once payment confirmation/authorization is received.

 

Note that during festive period, please allow more time for delivery. We do apologize for the inconvenience caused.

 

Delivery Times

All items purchased online will be processed within 5 working days.