HERV™ Soothe Hydra+ Cleanser
HERV™ Soothe Hydra+ Cleanser is a water-based cleansers that consist of mild natural ingredients such as extracts from flowers, and essential oils. It is well used regardless of different skin types however, it is mostly sought after among those with sensitive skin and acne-prone oily skin.
KKM Registration/Notification No : NOT201103927K (Strawberry)
KKM Registration/Notification No : NOT201103883K (Orange)
KKM Registration/Notification No : NOT201103884K (Mixberry)
HERV™ Soothe Hydra+ Cleanser is the Gel cleanser face wash for you if you are in need of deep cleansing. By unclogging your pores with a mild formula that causes little irritation to the skin, it allows for a thorough cleansing of your pores and removes dirt and excess oil off the surface of your skin at the same time. In order to maintain a perfect water and oil balance of your skin, it is important that you don’t strip your skin of its natural oil completely.
HERV™ Soothe Hydra+ Cleanser can be an effective solution for those with oily and acne-prone skin. Along with the benefits of gel cleansers mentioned before, HERV™ Soothe Hydra+ Cleanser can be used to treat bacterial acne with its antiseptic qualities. While those with oily skin would be inclined to use the foaming cleansers for its post cleansing “squeaky clean” feeling, you should refrain from using the stronger formula and try to stick to a milder cleanser that can directly treat your acne, but at the same time, do not irritate your sensitive skin.
Soothing and Moisturising
HERV™ Soothe Hydra+ Cleanser also have double soothing qualities, alleviating redness and irritation, which makes it perfect not only for fighting acne but preventing acne as well. Some gel cleansers contain moisturising capsules or exfoliating grains to help with specific skin problems that you may have.
- gentle exfoliation
- anti-inflammatory care
- antibacterial care
- sebum control
Maximize the Effectiveness of HERV™ Soothe Hydra+ Cleanser
Step 1 - wash your face with warm water. Finding the right tepid and lukewarm temperature is important for opening your pores not while damaging the surface of your skin.
Step 2 - Pump HERV™ Soothe Hydra+ Cleanser onto your fingertips and gently massage your face in a circular motion. It is recommended that you start from the center of your face and move up to the sides.
Step 3 - After having spent enough time cleansing your T-zone and around your nose, rinse off your face with water.
Although gel cleansers provide many benefits alone, it works best in a collaboration with different types of cleansers. For example, you can add HERV™ Water Tonic Advance to your cleansing routine after using the gel cleansers. HERV™ Water Tonic Advance do not need to be washed off.
Skin-identical ingredient: Vegetable Glycerin
Soothing: Panthenol, Allantoin
Emollient: Caprylic/ Capric Triglyceride
Moisturizer/humectant: Propanediol, Vegetable Glycerin, Butylene Glycol, Panthenol
For external use only. Avoid contact with eyes. Discontinue use if signs of irritation or rashes appear. Keep out of reach of children. Replace the cap after use.
While HERV™ strives to ensure the accuracy of its product images and information, some manufacturing changes to packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided by HERV™.
HERV™ Soothe Hydra+ Cleanser
Ordering, Payment & Delivery
How do I place an order?
Shopping with HERV™ Malaysia is easy.
1. Log on to herv.my
2. To add items to your cart, click on 'Add to Cart' with your desired quantity.
3. To review your items, click on the 'Cart' icon located at the upper right corner of the page.
4. If you have an applicable 'Promo Code', enter it and click on ‘Apply’. Changes will take effect once you have successfully entered the code.
When you're ready to place your order:
5. Click on ‘Checkout’ and your order summary will appear for your review.
6. Fill in your preferred Shipping Address, then click on ‘Continue to Shipping’ then confirm your address and select your preferred Shipping Method then click on ‘Continue to Payment’ and select your Payment Option, then click on ‘Complete Order’ to proceed with the payment.
You will receive a confirmation email shortly after you have successfully placed your order.
What kind of payment method may I use at herv.my
We accept the following payment options :
*Credit Card - We accept Visa/Mastercard/AMEX
*BillPlz - FPX
*iPay - FPX
What if my payment has failed?
There may be several reasons for why payment for an order has failed. Reach out to our Customer Service Team here and let us help you.
Where is my order confirmation number?
An order confirmation number is only generated for online orders - once you've successfully placed your order online or via the herv.my, you will receive an email containing the details of your order.
The order confirmation number begins with 'HN'
You can also track your order status via Account>Your Order section if your order was made while signed in.
Did not receive your Order Confirmation?
Let us help you! Contact our Customer Service Team here.
How can I track my order?
Checking the status of your order
You can check the status of your orders by accessing 'Account>Your Orders'
My order status shows 'Payment Pending'. Why?
Most payments are processed immediately - you might want to check this out: Why does my order status show 'Payment Pending'?
My order is 'Preparing to ship'/ 'In Transit', what does that mean?
Hang tight! Your order has been packed and has left Herv's warehouse! At this stage, you'll receive an email update from us that will contain a Tracking Link and Number for your parcel. Please give about 24 hours for your tracking link to be live.
My order is 'With Drivers', what does that mean?
Your parcel is reaching you soon - it's been picked up and it's with a driver. You should receive a notification via Messenger/Email/SMS from our courier partners with the shipping status once your order is en-route to your shipping address of your choice.
It's past the delivery time frame but my parcel has still not arrived!
Don't worry! Try this: What should I do if there's a delay in my delivery?
I'm trying to track my parcel but I can't find it within the 'Account' tab!
Please note that only orders that have been made while signed in to your Account can be tracked via 'Account>Your Orders'. Orders will not appear under 'Account' if you checked out as guest. If you need more help, please feel free to reach out to our Customer Service Team here.
When will I receive my products?
We only ship orders out on Mondays, Tuesdays and Wednesdays. All orders placed by 11:59pm MYT the night before will ship out on the following Monday, Tuesday or Wednesday.
What should I do if there's a delay in my delivery?
We're sorry your parcel has been delayed! While there may be a delay in the delivery, no action is needed on your end. You may continue tracking your parcel from the orders section.
Need help tracking your parcel? View: How can I track my order?
For further enquiries, please feel free to reach out to our Customer Service Team here
Do you process orders during Public Holidays?
While we'd love for you to get your order as soon as possible, our warehouse and our courier partner are closed on Public Holidays. We seek your understanding in having your orders processed, or parcels shipped, on the next working day.